Legal Notice

1. Website Owner

In accordance with the legislation applicable to information society services and electronic commerce, the following information is provided:

Owner: Alberto Sanz Lobo
Tax ID (NIF): 02643479C
Address: C/ San Cipriano 67, Portal E, 1.º 3, 28032 Madrid, Spain
Activity: Taxi and passenger transport services
Email: info@pedirtaximadrid.es
Phone: +34 636 956 224
Website: https://pedirtaximadrid.es

Access to and use of this website grants the status of user and implies acceptance of the conditions set out in this Legal Notice.

2. Purpose of the Website

The purpose of the Pedir Taxi Madrid website is to provide information about taxi services and facilitate requests, coordination and bookings for passenger transport services.

The website may provide, among other services:

taxi requests and bookings;
airport and train station pick-ups;
urban and intercity journeys;
hourly hire services;
sightseeing services;
vehicles with different passenger capacities;
practical information and visual meeting-point guides;
contact channels with Pedir Taxi Madrid.

The information published on the website is general in nature and may be updated or modified whenever necessary.

3. Provision of Services

Services requested through Pedir Taxi Madrid may be provided directly by the owner or by other duly authorised taxi professionals.

Where necessary due to availability, vehicle capacity, luggage, type of service, schedule, location or other circumstances, a booking may be assigned to an independent collaborating taxi driver.

Collaborating professionals must hold all licences, permits, insurance policies and other requirements required by applicable legislation.

The fact that a service is coordinated through Pedir Taxi Madrid does not mean that all vehicles, taxi licences or drivers belong to or are employed by the owner of the website.

Specific conditions governing bookings and the provision of services are set out in the Terms and Conditions.

4. Access and Use of the Website

General access to the website is free of charge, without prejudice to any internet connection costs payable by the user.

Users agree to use the website lawfully, diligently and in good faith.

It is prohibited to use the website to:

carry out activities contrary to the law;
introduce viruses, malware or any element capable of damaging or altering the website;
attempt unauthorised access to systems, accounts or restricted areas;
use website content for fraudulent or unlawful purposes;
reproduce, copy or exploit content where doing so infringes the rights of the owner or third parties;
carry out actions that may prevent or interfere with the normal operation of the website.

The owner may restrict or prevent access where fraudulent, unlawful or harmful use of the website is detected.

5. Accuracy of Information

Pedir Taxi Madrid makes reasonable efforts to keep the information published on the website accurate and up to date.

However, errors, regulatory changes, fare changes, changes to meeting points, schedules, access routes, terminals, stations or other third-party information may occur.

Information published on this website does not replace official regulations or communications issued by authorities, airports, railway stations, transport companies or other competent bodies.

Where necessary, users should follow official signs and instructions at the relevant location.

6. Website Availability

Pedir Taxi Madrid will make reasonable efforts to keep the website available and operating correctly.

However, permanent and uninterrupted availability cannot be guaranteed due to maintenance, updates, technical failures, telecommunications issues, cyberattacks or other circumstances reasonably beyond the owner’s control.

Temporary interruption of the website will not affect bookings already confirmed, without prejudice to the use of other available communication channels.

7. Intellectual and Industrial Property

All original content published on this website, including texts, photographs, videos, logos, designs, visual guides, explanatory maps, graphics and other materials, is protected by applicable intellectual and industrial property legislation.

Unless otherwise stated, such content belongs to the owner of Pedir Taxi Madrid or is used with authorisation.

Reproduction, distribution, modification, transformation, public communication or commercial use without prior authorisation is prohibited, except where permitted by applicable law.

In particular, photographs, videos and visual guides created by Pedir Taxi Madrid to explain meeting points, airport terminals, railway stations or pick-up procedures are original content and may not be commercially reproduced or reused without authorisation.

Users may share links to public pages of the website provided that the content is not altered and no confusion is created regarding ownership or authorship.

8. Trademarks and Distinctive Signs

Trade names, logos, trademarks and other distinctive signs appearing on the website belong to their respective owners.

References to vehicle brands, airports, railway stations, airlines, railway companies, hotels or other organisations are, where applicable, purely descriptive or informative and do not imply a commercial relationship, sponsorship or affiliation unless expressly stated.

9. External Links

The website may contain links to third-party websites, services or platforms.

Such links are provided solely to facilitate access to information or related services.

Pedir Taxi Madrid does not necessarily control the content, availability, privacy policies, security or operation of external websites and shall not be responsible for damage arising from their use where such matters are outside its control.

The inclusion of an external link does not necessarily imply endorsement, collaboration or a commercial relationship with the owner of the linked website.

10. Links to Pedir Taxi Madrid

Links to public pages of Pedir Taxi Madrid are permitted provided that:

the content is not altered;
no false commercial relationship, collaboration or authorisation is claimed;
logos or trademarks are not used without authorisation where such authorisation is required;
the link does not originate from websites containing unlawful content or content infringing third-party rights.

11. Forms, Bookings and Communications

Website forms allow users to request information or initiate a booking request.

Submitting a form does not automatically confirm a service.

A booking will only be considered accepted when Pedir Taxi Madrid expressly confirms it by email, WhatsApp, telephone or another communication method used during the booking process.

Electronic communications relating to a booking may form part of the specific conditions applicable to the service.

Users must provide accurate, complete and up-to-date information.

12. User Responsibility

Users are responsible for the data and information they provide through the website or other communication channels.

Pedir Taxi Madrid shall not be responsible for incidents directly resulting from incorrect or incomplete information provided by the user, including errors relating to:

dates;
times;
addresses;
flight numbers;
train numbers;
number of passengers;
luggage;
contact details;
special service requirements.

Users must communicate any change as soon as possible.

13. Limitation of Liability

Pedir Taxi Madrid shall not be liable for damage arising from circumstances reasonably beyond its control.

These may include:

telecommunications failures;
website interruptions;
third-party errors;
incorrect information supplied by airports, railway stations or transport companies;
road closures;
administrative restrictions;
adverse weather conditions;
extraordinary events;
incidents unrelated to the service provided.

The above shall always be understood without prejudice to any liability imposed by law and to the rights granted to consumers and users.

14. Data Protection

Personal data provided through the website or other communication channels will be processed in accordance with applicable data protection legislation.

Full information regarding purposes, legal bases, recipients, retention periods and user rights is available in the Privacy Policy.

Where a service is provided by a collaborating taxi driver, only the personal data necessary to correctly manage and provide the service may be shared with that professional.

15. Cookies

This website uses cookies and similar technologies in accordance with applicable legislation.

Users may consult detailed information about the cookies used and manage their preferences through the Cookie Policy.

16. Terms and Conditions

The booking and provision of taxi services shall be governed by the Terms and Conditions published on this website and by any specific conditions communicated to the customer for each booking.

In the event of a conflict, the specific conditions expressly accepted for the particular service shall prevail, without prejudice to any mandatory consumer rights.

17. Amendments to this Legal Notice

Pedir Taxi Madrid may amend this Legal Notice where necessary to adapt it to legal, technical, operational or service-related changes.

Amendments shall apply from the date they are published on the website.

18. Applicable Law

This Legal Notice shall be governed by Spanish law.

Where the user has the legal status of a consumer or user, any dispute shall be submitted to the courts and tribunals having jurisdiction under applicable legislation.

Last updated: September 2026